The doctors welcome new patients who live within our practice area. 

Prior to registering, you will be asked to complete a registration form available from reception you maybe asked to provide I.D, which can be a medical or NI card, passport and utility bill.  Whilst at the surgery, you are responsible for you own health and that of your child. Following your registration you will be required to have a new patient health check to enable your registration to be fully complete.  An appointment will be offered with our nurse during your registration.

Please let us know as soon as possible if you change your name, address or phone number.  We are responsible for keeping your medical records up to date.

Please contact reception for further information.

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

English	Farsi	Urdu
Albanian	Bengali	Hindi
Arabic	Croatian	Lithuanian
Bulgarian	Punjabi	Polish
Chinese (Cantonese)	Somali	Portuguese
Chinese (Mandarin)	Gujerati	Spanish
Russian	Turkish	French

Maynard Court - there is wheelchair access at the front of the surgery.  Also at the rear of surgery - off car park. Please contact reception prior to arrival, so we can unlock back gate.   The surgery has been designed to allow wheelchair access to all the consultation rooms and waiting room. 

Branch Surgery - at Waltham Abbey Health Centre - access to surgery is located on 1st floor.  Branch surgery offers plenty of parking along with disabled access and lifts to 1st floor. 

Nazeing Valley Health Centre - purpose built surgery with wheelchair access to all the consultation rooms and waiting room.  Patient toilet has been designed for the use of the disabled. Surgery has limited car parking.